Can't find what you're looking for? Send us an email and we'll be happy to help!

HOME

MY ACCOUNT

ABOUT US

3RD PARTY TESTING

Menerals

Yes. Sam is our Head of Performance and your 1:1 performance coach. After you order from menerals.com, Sam texts you personally to welcome you, explain how and when to take Menerals, set expectations for the first few weeks, and answer any questions.Every message comes from a real person, never an automated bot. Coaching currently runs over iMessage, so it&apos;s available on iPhone only for now.Don&apos;t want coaching texts? Reply STOP in that thread. Questions about an order? Email help@menerals.com.

Yes. Sam is your 1:1 Menerals performance coach, a real person who texts after you order to help you get started. iPhone (iMessage) only for now; reply STOP to opt out.

I got a text from "Sam" at Menerals. Is that real?

Shipping & Customer Support

Health & Performance Benefits

How much does Menerals cost?

What perks come with a Menerals subscription?

Can I pause or cancel my subscription at any time?

What is the refund policy and money-back guarantee?

How do I cancel or pause my subscription?

How do I change my delivery date, frequency, or shipping address?

My subscription payment failed. What happens now?

How do I request a refund under the 90-day guarantee?

I cancelled my subscription but still got charged or received an order. Why?

Can I pay with an HSA or FSA card?

Do I need to send the product back to get a refund?

Pricing, Subscriptions & Guarantees

What is Menerals?

What are the main ingredients in Menerals?

What is Fulvic Acid and why is it used?

Does Menerals contain soy, fillers, or synthetic additives?

Why am I not seeing the 100 Minerals on the product label?

Does Menerals contain actual testosterone or steroids?

Product & Ingredients

Where is Menerals sourced and manufactured?

Is Menerals third-party tested?

Is this the official Menerals website? (Beware of fake stores)

Quality & Sourcing

What should I do if I see multiple charges on my credit card?

Where does Menerals ship and how long does delivery take?

How do I contact Menerals customer service?

How do I track my order?

Can I change or cancel my order after placing it?

My tracking says delivered, but I have not received my package.

My order arrived damaged or is missing an item.

Do you ship internationally?

Do you offer special discounts for first responders or military?

My tracking says "Label Created" and hasn't moved. What should I do?

I bought Menerals on Amazon. Can you help with my order?

How do I take Menerals?

How long does it take to feel results?

Are there any side effects?

Can I take Menerals with other supplements or medications?

Can Women take Menerals?

What benefits can I expect from taking Menerals?

What is the age limit for taking Menerals?

Usage & Expectations

Can I buy a single can?

Can I mix flavors, and how does pricing work?

Can I cancel my Menergy subscription?

What is Menergy's refund policy (90-day money-back guarantee)?

Can I add Menergy to my Menerals subscription?

Can I use a discount code or my Hero Discount on Menergy?

What is the $0 Menergy Bundle Builder item on my order?

Does Menergy contain nicotine?

How much caffeine is in each pouch?

What is in each Menergy pouch?

What is in the electrolyte blend?

What sweetener does Menergy use?

What is used for flavoring?

What flavors are available?

What is Menergy?

Is Menergy third-party tested?

What is the pouch itself made of?

Why did my Menergy arrive in a plain white mailer?

How do I use Menergy pouches?

The flavor faded after a few minutes. Is it still working?

How many pouches are in a can?

How do I throw away a used pouch?

When will I feel it?

NEW! Menergy Pouches

I got a text from "Sam" at Menerals. Is that real?Updated a day ago