Pricing, Subscriptions & Guarantees
Got questions about your orders, flexible savings, or our risk-free policy? Find fast answers below on how our simple subscriptions, transparent pricing, and money-back guarantee keep your routine effortless.
How much does Menerals cost?
A 30-day bottle is $75 one-time or $44/month on subscription. The 90-day supply (Buy 2, Get 1 Free) is $88 on subscription: 3 bottles shipped every 3 months.
What perks come with a Menerals subscription?
Discounted pricing, autoship every 1 or 3 months, a private community group, a 1:1 performance coach by text, free emergency refills, and a mystery bonus gift. Contact support for refills or gift questions.
Can I pause or cancel my subscription at any time?
Yes, you can pause, skip, modify, or cancel your subscription anytime through your online account portal or by contacting customer support.
What is the refund policy and money-back guarantee?
Menerals: request by Day 90 from your first order for a refund of all charges to date (up to 3 months); Day 91+ is final sale. Menergy: first order only, within 90 days. Unopened product must be returned; opened product doesn't.
How do I cancel or pause my subscription?
You can pause, skip a delivery, or cancel anytime. Open the Manage Subscription link in any Menerals order email, log in to your account portal, and choose pause, skip, or cancel. Make changes before your next billing date to affect the upcoming orde
How do I change my delivery date, frequency, or shipping address?
Log in to your subscription portal at menerals.com/account or using the link in any order email. There you can change your next delivery date, switch between 1-month and 3-month frequency, adjust quantity, or update your shipping address and payment
My subscription payment failed. What happens now?
We will email you a secure link to update your payment method, and the system automatically retries the charge. Your subscription simply holds until payment goes through, and you keep your subscriber pricing.
How do I request a refund under the 90-day guarantee?
Email [email protected] with your order number by 11:59 PM EST on Day 90. Keep opened product; return unopened, sealed product with the prepaid label we send. Refunds show in 3-7 business days.
I cancelled my subscription but still got charged or received an order. Why?
Cancelling stops future renewals. An order processed before you cancelled may still ship: refuse the package or email [email protected], and we refund once it's returned.
Can I pay with an HSA or FSA card?
Not at this time. We don't currently accept HSA or FSA cards.
Do I need to send the product back to get a refund?
Opened product doesn't need to be returned. Unopened, sealed product must be returned (we email a prepaid label) to be refunded, including orders that already shipped.